Refund Policy
Last Updated: August 2026
1. Digital Goods and Services
Vervia Careers provides immediate, non-tangible, irrevocable digital goods and SaaS (Software as a Service) subscriptions. Because our Neural Engine requires immediate computational resources (e.g., GPT-4o inference) upon usage, we enforce a strict No-Refund Policy.
2. All Sales Are Final
Once you purchase a subscription (e.g., Pro Job Hunter, Enterprise Unlimited Pass) or a one-time product (e.g., Lifetime Career Pass), the transaction is final and non-refundable. We do not issue refunds for partial months of service or for periods in which your account remains active but unused.
3. Subscription Cancellations
You may cancel your recurring subscription at any time directly through your account dashboard or via our Stripe billing portal. Upon cancellation, you will continue to have access to the premium features until the end of your current billing cycle. No further charges will be applied.
4. Exceptions (Billing Errors)
If you believe you were charged in error (e.g., duplicate charge for the same transaction), please contact us within 7 days of the charge. We will investigate the issue and, if verified as an error on our end, process a refund.
5. Contact Information
If you have questions about billing, please contact us at:
Vervia Careers LLC
Email: support@verviacareers.com